Modern Rentals • San Diego County

Fiesta Events — Frequently Asked Questions

A concise guide to quotes, bookings, deliveries, setups, policies, packages, and canopies. Review the highlights below and use the FAQs to plan a smooth, stress‑free event day.

Final payment is due 7 days prior. Final logistics typically confirm ~1 week before your event.

Service & Delivery

Delivery windows vary by location and venue access. After‑hours, stairs, long distances (50ft+), or Sunday/holiday windows may incur additional labor.

Packages

Packages include tables, chairs, floor‑length linens, napkins, chargers, glassware, flatware, and a courtesy sweetheart table (50‑guest minimum).

Tents & Canopies

We offer regular tarp canopies and fully draped canopies. Largest width 30'. Secured with cement blocks or water barrels (no stakes).

Service Area — San Diego County

Local delivery areas Higher minimums for select North/East County
Fiesta Events Service Area — San Diego County map highlighting local delivery, North County, and East County coverage
We serve South Bay, East County, and North County including Chula Vista, Bonita, National City, La Mesa, El Cajon, Alpine, Santee, San Marcos, Vista, Oceanside, Escondido, Valley Center, Poway. Higher minimums may apply for Julian and Ramona.

General & Booking

How do I get a quote?

Submit your list on our Get a Quote page. We’ll confirm availability, delivery minimums for your city, and send a formal estimate for e‑signature.

What’s the difference between a quote and a booking?

A quote is a price estimate and does not reserve items or dates. Your booking is confirmed only after the contract is signed and the deposit is paid.

Can I sign the contract before choosing my tabletop items?

Yes — you can secure your date and rentals first. Your quote will reflect base items; send final color/style choices later (ideally 30 days before for weddings and larger events).

When should I finalize my rental selections?

For weddings and larger events, finalize tabletop selections (linens, napkins, glassware, chargers, etc.) at least 30 days prior, subject to availability. We recommend selecting options as soon as possible to guarantee preferred colors/styles.

Can I make changes after booking?

Yes — timelines depend on the update type:
Package color/style selections: finalize 30 days before your event.
Final changes/removals: due no later than 14 days before, up to 20% reduction from original total.
Additions: allowed up to 7 days prior, subject to availability.

How far in advance should I book?

We recommend booking early, especially for peak dates. Inventory and delivery slots are confirmed on a first‑signed, first‑served basis.

When is final payment due?

Your final payment is due 7 days before your event, once details, quantities, and delivery times have been confirmed.

Packages & Tabletop

What’s included in your rental packages?

Packages include tables, chairs, floor‑length linens, napkins, charger plates, glassware, and flatware. Wedding packages include a courtesy sweetheart table with two place settings. 50‑guest minimum.

How can I edit my selections for a package?

Choose colors/styles for linens, napkins, chairs, chargers, and glassware after your quote is sent. Finalize by 30 days prior. Small additions may be possible up to 7 days (subject to availability).

Do I need to clean the tableware before returning it?

No deep cleaning required. Please scrape/rinse food, empty glasses, and repack items in the provided bins/crates.

Canopies & Draped Setups

What canopy sizes do you offer?

We offer both regular tarp canopies and fully draped canopies in white or ivory. Sizes: 10x30; 20x20, 20x30, 20x40, 20x50, 20x60; 30x30, 30x40, 30x50, 30x60, 30x70. Largest width is 30’. All canopy pricing includes setups with all four sides open; side/back panels are available at an additional charge per panel.

What surface can canopies be installed on?

Draped canopies can be installed on grass, concrete, pavers, or turf, if level and accessible. We do not use stakes — canopies are secured using cement blocks for 20’ and 50‑gallon water barrels for larger widths (client provides water). For dirt/soft ground, turf removal is required to protect draping.

Can I rent just the canopy frame without draping?

Yes — we offer both tarp canopies (standard) and draped canopies (decorative). We’ll help you choose the best option for your space and style.

Can I rent the draping if I already own a canopy?

No — we only provide complete draped canopy rentals using our own frames and materials.

How are draped canopy deliveries scheduled?

Canopy packages are usually delivered and set up 1–2 days before and picked up 1–2 days after. Scheduling is finalized 7–10 days prior for route planning.

What lighting options are available for canopies?

Available options include market/string lights, chandeliers, and decorative twinkle lights. A power outlet must be within 50 ft of the setup area, or provide your own extension cord.

Delivery, Pickup & Setup

Which areas do you serve?

We serve most of San Diego County, including South Bay, East County, and North County. Common delivery zones include Chula Vista, Bonita, National City, La Mesa, El Cajon, Alpine, Santee, San Marcos, Vista, Oceanside, Escondido, Valley Center, and Poway. Higher minimums may apply for distant areas like Julian and Ramona.

When do you deliver and pick up?

Residential (standard rentals): Drop‑off only, delivered 1–3 days before and picked up 1–2 days after.
Packages with draped canopies: Delivered & set up 1–2 days before, picked up 1–2 days after.
Venues (estates, hotels, event properties): Typically same‑day delivery & pickup per venue rules.
Special windows: After‑hours, tight turnarounds, or Sunday/holiday pickups may include additional labor fees.

How do residential deliveries and setups work?

Smaller rentals: Drop‑off only; delivered 1–3 days before, picked up 1–2 days after.
Packages with draped canopies: Tent, tables, and chairs are set up 1–2 days before. Depending on availability, we may return the event morning to set up tabletop décor, or set up in advance and leave covered. Tabletop setup timing is scheduled 7–10 days prior. Applies only to true residences; rental properties/estates follow venue rules.

Do I need to be home for delivery or pickup?

Drop‑off only: Not required to be home. Packages/tent setups: Have someone on‑site to direct placement, or provide photos/layouts in advance. Pickup: No one needs to be home; group items in an accessible spot.

Do you move furniture or clear the area for setup?

We do not move personal furniture or décor. Please have the area cleared before we arrive and avoid cleaning/rearranging while our crew is setting up.

Do you set up at parks or beaches?

Parks: Yes, with proper permits and access. Beaches: We do not set up directly on beaches due to sand/tide/permit restrictions.

Do I need to provide power for lights or equipment?

If your order includes market/canopy lighting, ensure a dedicated outlet or extension within 50 ft of the setup area. If power isn’t available, let us know so we can plan placement accordingly.

What should I do after my event before pickup?

Remove personal décor and group rentals together in an accessible area. Tabletop items (glassware, chargers, flatware, plates) must be repacked in the provided bins/crates. Linens can remain on tables or be folded; no washing needed. Our team handles breakdown of furniture, canopies, tables, chairs, and other large equipment.

Payments, Policies & Insurance

How does payment work?

A non‑refundable deposit is required for all contracts to secure your date and rentals. No additional payments are required until 7 days prior to your event, when the final balance is due. You’re welcome to make partial payments anytime, but they are not required until the final due date.

What payment methods do you accept?

We accept credit/debit cards, Venmo, and Zelle. Financing is available via Affirm if you prefer monthly payments.

What is your cancellation policy?

All cancellation and refund terms are detailed in your contract. Please review carefully before signing.

Do you carry insurance and provide a Certificate of Insurance (COI)?

Yes — we’re fully insured and can provide a COI after booking. If your venue needs specific wording or coverage, send the exact requirements. We’ll prepare the COI and return it to you or your coordinator to forward to the venue. Please request 7–10 days prior.

What happens if something breaks or goes missing?

If an item is lost, damaged, or broken, the actual replacement cost will be charged per the rental agreement. We’ll notify you before any charges are processed.

Do you offer styling or decorating services?

We provide rentals and décor only. For full event styling, florals, or custom backdrops, please coordinate with your planner or decorator.

Do you rent linens only?

Yes — linens, runners, and napkins can be rented separately. Please confirm your table sizes to ensure proper fit.

Do you rent to corporate or nonprofit events?

Yes — we work with corporate, nonprofit, and private clients throughout San Diego. Standard minimums and scheduling policies apply.

Do you offer loyalty or referral discounts?

Returning clients qualify for Fiesta Rewards savings, and referrals earn Fiesta Credit once your referred client books.

Ready to get a quote?

Start your quote and we’ll confirm availability, delivery windows, and next steps.

Still have questions?
We've got you covered!

Navigating the event planning process should be a breeze, and we're here to guide you every step of the way. If you have any lingering questions about our services, pricing, or the overall process, don't hesitate to reach out. Click below to contact our knowledgeable team.

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